- Supports BD Manager and channel partners in administrative areas such as order processing, customer quotes, sales information management, product training and financing.
- Responsibilities are within the Sales Support and Administration Function as a generalist or in a combination of disciplines
- Continue to build knowledge of the organization, processes and customers
- Performs a range of straightforward assignments,
- Drive customer support programs to increase volume, SIG sleeve share, margin, and satisfaction.
- Develop and execute sales plans with cross‑functional teams.
- Regularly visit customers to identify needs, resolve issues, and build loyalty.
- Maintain accurately 4‑month rolling sleeve forecasts and optimize stock.
- Own and resolve customer claims with quality/technical support.
- Safeguard financials by ensuring timely payments and managing credit risks.
- Prepare reports, update, and maintain customer profiles.
- Handle special projects as assigned.
- 10+ years in F&B packaging industry.
- Minimum Graduate in any discipline.
- Strong local market knowledge and information sources.
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Key account management skills
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Must have good communication Skills
- Data analysis & reporting for the accounts
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ERP -SAP and Salesforce
- Cross Functional coordination
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Contact
SIG Talent Acquisition Team
Email: recruiting@sig.biz
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