You may be our new

[Field Service Engineer]

 

Key responsibilities
 
  • Install and configure equipment or systems according to specifications.
  • Conduct on-site setup and calibration to ensure optimal performance
  • Perform regular maintenance and preventive checks on equipment.
  • Troubleshoot and diagnose issues, performing necessary repairs on-site
  • Provide technical support and training to customers on equipment operation and maintenance.
  • Address customer concerns and resolve issues promptly and effectively.
  • Offer technical support and guidance for equipment upgrades and modifications.
  • Stay informed about new technologies and updates related to the equipment serviced.
  • Ensure that all work is performed in compliance with safety regulations and company policies.
  • Follow standard operating procedures and maintain a safe working environment.

 

You bring these skills, experience & education
 
  • Prior experience in a technical or engineering role, particularly in field service or maintenance.
  • Experience working with specific types of equipment or systems relevant to the job.
  • Previous experience in a customer-facing role, demonstrating strong service and support skills.
  • Ability to manage customer expectations and provide exceptional service.
  • Degree Requirements:

  • A diploma or degree in Mechanical Engineering, Electrical Engineering, Electronics, or a related technical field is typically required.
  • Some positions may accept equivalent technical certifications or experience in lieu of a formal degree.
 
SIG competencies

We are looking for people who are willing to consistently achieve results, even under tough circumstances, employees who create a climate where everyone is motivated to do their best to help the organization achieve its objectives. If you actively seek new ways to grow and be challenged, if you develop people to meet both their career goals and the organization’s goals, SIG is the place for you. To deliver better for our customers, our future colleagues build strong customer relationships and deliver customer-centric solutions. Finally, we are looking for colleagues who build partnerships and work collaboratively with others to meet shared objectives. Are you someone who applies knowledge of business and the marketplace to advance the organization’s goals? Are you someone who can create new and better ways for the organization to be successful? If the answer is ‘yes’, come and join us.

 

Our promise

SIG is the place for you to build something incredible. We offer competitive compensation and an opportunity to partially work from home. If you join us, you will be part of a globally successful international company, which is leading its industry in sustainability, technology, and more. We think of ourselves as the career launchpad - a place to develop yourself fast with real work, real experience, real opportunities to build skills. You will be part of a highly motivated and dynamic team, you will have personal development opportunities, trainings and coaching opportunities from senior team members. If you show skill and willingness to learn, we'll back you all the way.

 

About SIG

SIG is a leading provider of packaging systems and solutions for better. We work in partnership with our customers to bring food products to consumers around the world in a safe, sustainable, and affordable way. We are the only packaging system supplier covering carton, pouch, and bag-in-box. Our versatile technology and product innovation capacity enable us to deliver better for customers, for consumers, and for the world. Sustainability guides us, technology empowers us, but it’s the passion and drive of our people that truly enable us to deliver better. Founded in 1853, SIG is headquartered in Neuhausen, Switzerland, and listed at the SIX Swiss Exchange.

 

 

 

You Maybe our new Field Service Engineer

(Based in Lam Dong Province)

 

Job Description :

  • Conduct inspection and preventive maintenance according to company requirements. Ensure proper setting and functionality of maintained equipment and submit completed maintenance checklists and appropriate reports immediately after completion.  
  • Support installation, commissioning, sterile test and performance test of new filling machines and downstream equipment. Ensure proper setting and functionality of installed equipment and submit completed checklists as requested for project execution immediately after completion.
  • Monitor production and new technological improvements of filling lines and inform your supervisor about their performance. Detect problems that are negatively influencing efficiency and wastage of the filling lines and actively work on lasting and reproducible problem solutions.
  • Reactive troubleshooting of the filling lines in order to minimize the possible downtime of the customers’ operation. Report to your supervisor about repeating problems and possible solutions.
  • Advise the customers’ operation/maintenance staff in preparing the cleaning/maintenance of the filling line. Immediately inform customer if machine is not operated/cleaned as per operating manual requirements. Report immediately to your superior if customer is not following instructions.
  • Preparation of accurate weekly Service Report and submission of it on time agreed upon in order to gather accurate statistics and on time invoicing of service activities rendered to customers.
  • Install, test and monitor filling line modifications / optimizations according to company requirements in designated timeframe. Report problems and results to your superior.
  • Prepare replaced spare parts for claim / repair procedure to reduce operation costs. Attach information according to requirements and hand them over to your superior.
  • Participate in all relevant internal and customer meetings where assigned by your superior.
  • Accomplish special tasks or assignments given by the SAM in the frame of the company

          interest.

 

Qualification :

  • Technical educational background (preferably in Electrical-mechanical Engineering, Mechanical Engineering, System Engineering, or other related fields)
  • Minimum of 3 years of working experience in maintenance or service industry. Direct experience in beverage or food industry is preferable.
  • Proficient in programmable logic controllers (PLC) such as Siemens S7, ELAU, Schneider is advantageous. (Required for Electrical - Electronic Engineers)
  • Good command of English (speaking, reading and writing).
  • Good personality and outgoing with strong interpersonal and communication skills.
  • Strong analytical thinking and trouble shooting skills.
  • Must be able to work in a multi cultural environment.
  • Able to work independently and flexible to attend unusual shift working and 24 hours standby duty.
  • Mature, reliable personality and appears to have leadership and entrepreneurship.
  • Demonstrate the commitment and ability to follow the code of conduct and the company’s core competencies.
  • Good skills of computer (Microsoft Office, Word, Excel, Powerpoint)
 
Contact
SIG Recruiting Team
Phone: +49 246 279 1436
Email: recruiting@sig.biz