Job Description
Field Service Engineer
Posting Start Date:
10/1/26
Main Location:
Malaysia
Requisition ID:
53855
You may be our new
[Field Service Engineer]
Key responsibilities
- Execute onsite interventions (corrective / preventive maintenances, optimization / Must point implementations…), working individually or as part of a team, in accordance with prescribed intervals and procedures. Ensure proper setting and functionality of maintained equipment, and comply with relevant customer / SIG safety and working regulations at all times
- Support colleagues and customers with remote diagnostics and corrective maintenance as required (via phone, tablet, notebook etc)
- Support machine / line installation or disassembly activities (projects)
- Advise customer operator / maintenance / QC staff in preparing, cleaning and maintenance of filling lines by providing appropriate knowledge and information. Immediately inform customer and SIG supervisor if machines are not operated / maintained per official documentation.
- Prepare replaced spare parts for claim / repair procedure to reduce operational costs. Ensure spare parts consignment stocks are optimum maintained where applicable
- Provide accurate and timely reporting of activity as required, using prescribed tools / platforms, to give customer and SIG a good visibility of interventions
- Actively monitor customer filling lines for opportunities to improve production, performance, reliability and / or quality. Communicate them adequately into the organization and share the potential with SIG supervisor and / or customer
- Participate in trainings necessary to meet and maintain competency, and join all relevant internal and customer meetings as required
- Provide ongoing technical advice, coaching and mentoring to less experienced Field Service Engineers to buildup team competencies
- Accomplish special tasks as assigned by supervisor and inline with the best interests of SIG Combibloc
You bring these skills, experience & education
- Bachelor Degree in Mechanical / Electrical or (preferably) Mechatronic Engineering, or Master Degree in management or related fields.
- Background in industrial maintenance, automation, or field service—ideally within the food, beverage, or packaging sector.
- Involving all levels of complexity including trouble shooting on the above equipment.
- Capable of making decisive within their own area of knowledge and scope of responsibility
SIG competencies
We are looking for people who are willing to consistently achieve results, even under tough circumstances, employees who create a climate where everyone is motivated to do their best to help the organization achieve its objectives. If you actively seek new ways to grow and be challenged, if you develop people to meet both their career goals and the organization's goals, SIG is the place for you. To deliver better for our customers, our future colleagues build strong customer relationships and deliver customer-centric solutions. Finally, we are looking for colleagues who build partnerships and work collaboratively with others to meet shared objectives. Are you someone who applies knowledge of business and the marketplace to advance the organization's goals? Are you someone who can create new and better ways for the organization to be successful? If the answer is 'yes', come and join us.
Our promise
SIG is the place for you to build something incredible. We offer competitive compensation and an opportunity to partially work from home. If you join us, you will be part of a globally successful international company, which is leading its industry in sustainability, technology, and more. We think of ourselves as the career launchpad - a place to develop yourself fast with real work, real experience, real opportunities to build skills. You will be part of a highly motivated and dynamic team, you will have personal development opportunities, trainings and coaching opportunities from senior team members. If you show skill and willingness to learn, we'll back you all the way.
About SIG
SIG is a leading provider of packaging systems and solutions for better. We work in partnership with our customers to bring food products to consumers around the world in a safe, sustainable, and affordable way. We are the only packaging system supplier covering carton, pouch, and bag-in-box. Our versatile technology and product innovation capacity enable us to deliver better for customers, for consumers, and for the world. Sustainability guides us, technology empowers us, but it's the passion and drive of our people that truly enable us to deliver better. Founded in 1853, SIG is headquartered in Neuhausen, Switzerland, and listed at the SIX Swiss Exchange.
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Contact
SIG Talent Acquisition Team
Email: recruiting@sig.biz
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Field Service Engineer