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IT Site Administrative Specialist

The IT Site Administrative Specialist is responsible for the provision, maintenance, and support of site-based IT/OT systems and their network connections across administrative and production environments, ensuring end-to-end service quality, delivering IT security training and user support for new technologies, and planning and coordinating IT activities related to technological innovation and conversion initiatives.
 
KEY RESPONSIBILITIES:
  • Manage logistics, provisioning, and troubleshooting for SIG standard hardware and software, including desktops, notebooks, telephony, and video equipment
  • Provide guidance on optimal use of SIG standard hardware and software for communication and collaboration
    Ensure compliance with information security standards and deliver user awareness, including limited authorization management in line with defined workflows
  • Maintain site-wide Data Acquisition Systems and provide support for Power BI dashboards
    Ensure adherence to service standards and quality through end-to-end IT service delivery in line with IT service management processes for OT systems
  • Understand and support production-related IT/OT systems, ensuring stability and performance in collaboration with internal teams, system partners, and global IT support groups
  • Coordinate and lead infrastructure projects or work packages at site level, and contribute to related application projects
  • Administer wired and wireless campus networks, including performing basic fault analysis across central network components

YOU BRING THESE SKILLS, EXPERIENCE & EDUCATION

  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent practical experience)
  • Proven experience in IT support, infrastructure, or IT/OT systems within a manufacturing or production environment
  • Hands-on experience with end-user hardware/software support (desktops, laptops, telephony, collaboration tools)
  • Familiarity with IT security principles and best practices
  • Ability to support and translate technical concepts for non-technical users

SIG COMPETENCIES

We are looking for people who are willing to consistently achieve results, even under tough circumstances, employees who create a climate where everyone is motivated to do their best to help the organization achieve its objectives. If you actively seek new ways to grow and be challenged, if you develop people to meet both their career goals and the organization’s goals, SIG is the place for you. To deliver better for our customers, our future colleagues build strong customer relationships and deliver customer-centric solutions. Finally, we are looking for colleagues who build partnerships and work collaboratively with others to meet shared objectives. Are you someone who applies knowledge of business and the marketplace to advance the organization’s goals? Are you someone who can create new and better ways for the organization to be successful? If the answer is ‘yes’, come and join us.

 

OUR PROMISE

SIG is the place for you to build something incredible. We offer competitive compensation and an opportunity to partially work from home. If you join us, you will be part of a globally successful international company, which is leading its industry in sustainability, technology, and more. We think of ourselves as the career launchpad - a place to develop yourself fast with real work, real experience, real opportunities to build skills. You will be part of a highly motivated and dynamic team, you will have personal development opportunities, trainings and coaching opportunities from senior team members. If you show skill and willingness to learn, we'll back you all the way.

 

ABOUT SIG

SIG is a leading provider of packaging systems and solutions for better. We work in partnership with our customers to bring food products to consumers around the world in a safe, sustainable, and affordable way. We are the only packaging system supplier covering carton, pouch, and bag-in-box. Our versatile technology and product innovation capacity enable us to deliver better for customers, for consumers, and for the world. Sustainability guides us, technology empowers us, but it’s the passion and drive of our people that truly enable us to deliver better.

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